Trust Center
Trust Center: Security, Privacy and Disclosure
Plain answers about what happens to your information when you use this site, written by the people who run it.
How We Handle Your Enquiry
Two-step email verification before anything is shared
A pre-qualification, truck loan application or contact form submission is stored but not treated as an active enquiry until you verify your email — by entering the six-digit code we send you (truck loan applications) or clicking the confirmation link. If you never do, nothing is passed to a funding partner. That also means a third party cannot submit your details on your behalf without access to your inbox. Codes expire after 15 minutes and are limited to five attempts.
We do not collect or store your income details
We ask for a broad monthly revenue band only — a range, never an exact figure. We never collect or store bank logins, bank statements, tax returns, pay records or your Social Security Number through this website. Verifying income is the lender's job at the formal application stage; it is not our business to hold it.
Soft credit pre-qualification
The Pre-Qualify wizard on this site does not run a hard credit inquiry. We collect business and contact details only. A hard inquiry can only occur later, with a licensed funding partner, after you choose to proceed to a formal application with them.
Encrypted transport and bot protection
The whole site is served over HTTPS, so form submissions are encrypted in transit. Both public forms are protected by Cloudflare Turnstile, verified on our server before a submission is accepted, which blocks scripted and automated spam entry.
Restricted internal access
Submissions are stored in a managed database with row-level access rules. The internal enquiry inbox requires a staff sign-in, is not linked from anywhere on the public site, and is reachable only by direct URL by an authorised account.
Disclosed referral relationships
We are an approved referral partner of licensed US funding partners and work alongside specialist commercial equipment lenders. We are compensated by funding partners, never by carriers. We never publish partner names. That relationship is stated on our About page rather than buried in a footnote.
Reporting a security issue
If you believe you have found a vulnerability or a privacy problem with this site, contact us through the contact form and mark the subject as a security report. Please do not test in a way that affects other users' data, and give us a reasonable window to respond before disclosing publicly.
Your Data at a Glance
- Who operates this site
- Online Loans Ai LLC, trading as Truck Loans Ai — 1111b South Governors Avenue, Dover, Delaware 19904, United States. Reach us at hello@truckloansai.com. The business is contactable online; the Dover address is our registered mailing address.
- What we collect
- Business name, equipment type, time in authority, revenue band, your name, email and phone. No SSN, bank logins or documents are collected through this website.
- Why we collect it
- To determine whether your profile fits a funding partner's programme and to introduce you to one if it does.
- Who receives it
- Licensed US funding partners you are matched with after you confirm your enquiry, and no one else. We do not sell contact data to lead brokers.
- How long we keep it
- Enquiries are retained while they are active and for our ordinary business record-keeping afterwards. You can ask us to delete yours at any time via the contact form.
- Your choices
- You can withdraw consent, request a copy of what we hold, or request deletion by contacting us. Unconfirmed submissions are never forwarded.
What We Do Not Claim
We think a trust page is only useful if it is honest about its limits. TruckLoansAi.com is a technology matching platform, not a lender, broker or financial institution, and we make no credit decisions. We do not hold any industry certification or completed third-party security audit, and we do not claim one. We do not guarantee approval, rates, terms or funding timelines — those belong to the licensed funding partners you are introduced to, and their own privacy and lending terms apply once you engage with them directly.